News and Awards

Maxwell Hair Salon celebrate Investors in People Award

Champagne corks were popping at Biggleswade-based Maxwell’s Hair Salon, when they received the coveted Investors in People Award from Elaine Johnson, managing director of The Assessment Network, the Investors in People (IiP) Centre for the East of England, who worked with them to achieve accreditation. 

Founded in 1990 Maxwell’s has become one of Bedfordshire’s top hair and beauty salons and has won many industry awards over the years.  The company now employs a team of 34, from young trainees to accomplished stylists and beauticians.

Salon owner Ian Hendry explained why they had decided to work towards IiP status. “We have always invested in our people and as a company we are totally committed to staff development and training. I investigated several business systems and chose IiP because it is a recognised quality standard.  It provides us with an external benchmark for our existing processes and procedures and identifies where we need to improve them to take the business to the next level. “

At the presentation, The Assessment Network’s Elaine Johnson was full of praise for the organisation and said: “The whole team have embraced the IiP business improvement framework.  It is obvious that everyone is fully aware of how they contribute to the salon’s success and achievements and are fully committed to meeting the company’s goals of providing 100% satisfaction to their clients.”

Ian is extremely enthusiastic about the many real benefits that IiP has brought to his organisation, and his advice to other businesses that are considering going for IiP is simple.  “Do it!  IiP is not just another accreditation; it really does improve things for employers and employees.  No matter what size your company, it is an incredibly useful and beneficial house keeping exercise. I couldn’t have developed the business to the extent that I have, without the efforts of my team working within our own systems to ensure customer delight time and again. If you are serious about your business - get serious about the people who help you run it!” 


Hairdresser Business Award 2009

Finalists in ‘Salon of the Year’ and 'Team of the Year'

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